Refund Policy

Last updated: November 2025

Thank you for shopping with Nedra’s Online Store. We want you to be happy with your purchase. If there is an issue with your order, please contact us within 7 days of delivery so we can assist you.

Returns & Refund Eligibility

To qualify for a return or refund, the item must meet the following conditions:

• Item must be unused, in its original packaging, and in the same condition in which it was received.

• A receipt, order number, or proof of purchase is required.

• Certain items (such as intimate/health items, personalized items, or final sale items) may not be eligible for return.

Return Shipping

Return shipping is free, and we do not charge any restocking fees.

Wrong, Damaged, or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us immediately with photos and your order details. We will replace the item or issue a refund.

How to Start a Return

To begin a return, email us at:

📧 nedratayloronlinebusiness@yahoo.com

Once your return is approved, we will send you instructions and a prepaid return label (if applicable).

Processing Time

Refunds are processed back to your original method of payment once your return is inspected and approved.